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Indian Railway’s new rule with regard to Cancellation Charges on Waitlisted Tickets – What could be more illogical than this? – Part 2

I would like to start this blog by quoting the following paragraph extracted from the first part of this Blog – “As a layman, I could not find any single logic behind introducing the cancellation charges on a waitlisted ticket. As per my view, this is a sheer case of robbing our pockets by introducing some illogical rule. The already overburdened common man is slapped with another “heavy and baseless charge”. Hence, I would like to take this opportunity to request the learned and respected Railway minister to throw some light on the logic behind introducing this charge. I hope the Indian Railways either comes up with a logical justification in this matter or else take back this illogical charge”.

Post writing the first part of this blog, I did approach Mr. Railway Minister on his e-mail id and requested him to clarify the logic behind coming up with such a weird charge. However, it seems as if the Minister who is super active on social networking platforms like Twitter, doesn’t care to respond to his e-mails. Maybe a common man’s plea on an “official platform” is not worth to waste their precious time. Or is it, that if any complaints are publically expressed then these tech savvy ministers have no other option left but to respond to it so that their efficiency of working comes in public notice? Well, the fact is that I am still awaiting the reply from the Honourable Railway Minister.

Now the motive behind writing the second part of this blog was not to talk about my e-mail to the Railway Minister. Also, I have tried to present the detailed information about the cancellation charges on waitlisted tickets in the first part of this blog itself. However, after reading the news published, on dated 18th March 2017, in Dainik Bhaskar, the Daily Hindi Newspaper, with regard to Railway Board’s preparation for some changes in the Passenger Reservation System (PRS) with effect from 01st July 2017, I am keen to write the second part of this blog. Who knows, maybe the responsible authorities wakes up and take note of this valid point while amending the current rules? So it’s an attempt to once again raise my voice in the matter concerned.

One of the points quoted in the above-mentioned news is that the Railway Board is preparing to refund 50% amount on cancellation of the Tatkal Tickets and accordingly the required changes shall be incorporated in the PRS. So it is clear that the railway board is thinking about refunding the amount on cancellation of Tatkal Tickets. However, I fail to understand that why didn’t they consider taking back the illogical cancellation charges on waitlisted tickets? Is it because the revenue generated from the cancellation charges on waitlisted tickets is too lucrative to get away with it, even if there is no logic behind introducing it at the first place? Obviously, the number of cancelled waitlisted tickets in Indian Railways is always going to be higher than the number of cancelled Tatkal Tickets, so wouldn’t it be foolish to even think of parting with such extra income? Who cares for logic when the generation of revenue is concerned, right?

Mr. Suresh Prabhu (Railway Minister) once again it’s my earnest request to you that please enlighten the common man with the logic behind levying cancellation charges on waitlisted tickets. And, if by any chance, you could not come up with any sound logic behind this intelligent move of yours then it’s my humble request to you that please take back waitlisted cancellation charges with immediate effect. I hope you will act as per your name Mr. Prabhu and bring relief to the masses.

Peyush Jain